Leapfrog, our fantastic consumer research agency, will be exhibiting at this year’s Marketing Week Live, Europe’s biggest marketing exhibition. They will be on stand F127 so please stop by and have a chat about how they can help you to … Continue reading
Martin Wootton of RS recently presented a paper titled “Customers’ customers as a source of competitive advantage” with Canon Europe at the annual Business Intelligence Group (BIG) conference (The Business of Evidence: Strategies for Growth). Martin presented alongside Canon’s Adam Gillbe. You can read … Continue reading
We are currently recruiting for two positions, a Project Manager and a qual focussed Project Manager. If you are interested in working for us please visit this page and get in touch.
Kate Anderson has been promoted to Joint Managing Director of the RS Consulting Group. She replaces Phil Stubington, who has decided to step back from the role of Joint MD to focus on developing the Group’s strategic relationships with key … Continue reading
We’re delighted to have been awarded the new Fair Data accreditation, issued by the Market Research Society (MRS). By displaying this logo, our clients and prospective clients can be confident that we adhere to the highest standards of data collection, … Continue reading
Martin Wootton is a keynote presenter today at the Gulf Print & Pack conference in Dubai. Martin will be taking to the floor alongside Canon to discuss the implications of the report we conducted on their behalf, identifying ways in which … Continue reading
Wednesday was NHS Change day at our Battersea offices, where we all enjoyed making small but significant changes to our working day. We also got a great response from staff signing up as blood and organ donors. Here’s a video … Continue reading
Some great news from our friends at the Phoenix Projects in Nicaragua – “This year, thanks to donations from RS Consulting, we have taken on Mauricio full-time to concentrate on “educación física” structured programs for the children in both La Thompson … Continue reading
The 4th Battersea Academy Awards Guessing Game and Team Trivia Competition (BAAGGTTC) was held on Monday lunchtime. Clayton Fussell hosted the event (so much more natural than Seth MacFarlane) at our Battersea HQ and used the opportunity to preview his … Continue reading
We believe we deliver great work and so do our clients, “RS Consulting has been one of the few true partners I’ve had the pleasure to work with in my career.” “They produce excellent, well-developed reports, helping us identify specific … Continue reading
Consumer Focus have published their report into consumer understanding of information on traffic management presented by broadband providers. The report is based on in depth qual research conducted by RS Consulting at the end of 2011. Read more of the … Continue reading
Channel consultant Susan Heintz defines the critical factors that underpin your go to market system here
Consumer Focus have published their report into smart meter installations and their impact on vulnerable consumers, based on research conducted by RS Consulting’s Victoria Boelman, Louise Amantani and Charlotte Crichton. Read the full report here
Consumer Focus report into the customer experience at UK post offices, based on RS Consulting research, led by Vicky Boelman. The mystery shopping exercise revealed improved accessibility but continuing customer service issues at major post offices, despite significant recent investment. … Continue reading
Andrew Wood, Kate Downer, Becky Lees and Annalise Toberman A study that forms part of DWP’s ongoing workplace pension reforms research programme. Its purpose was to explore and better understand the way that couples make financial decisions, both in general, … Continue reading
With charity income under pressure from shrinking donations, Victoria Boelman of RS Consulting and Sally Panayiotou of Ipsos Mori consider whether mobile and online technologies can help boost fundraising efforts. Read the full article here.
As reported in The Telegraph, our latest report on behalf of DWP – Household financial decision making: Qualitative research with couples – has been published this week. It sets out to explore and better understand the way that couples make … Continue reading
Our latest report on behalf of DWP – Household financial decision making – has been published today. It sets out to ‘explore and better understand the way that couples make financial decisions, both in general, and specifically regarding their retirement’.
With research spend needing to deliver a clear return on investment, forming a partnership that works for the agency and client is critical, says RS Consulting’s Kate Anderson in an article for Marketing Week’s research supplement – Viewpoints here
Today marks the launch of Talking Taboos – ‘talking self-harm’. Co-ordinated by Cello Group and in conjunction with YoungMinds, we conducted the research underpinning this report into society’s perceptions of young people who self-harm. See the BBC report here.
Our sister company, Consensus Research, is proud to have conducted the primary research underpinning Swiss Re’s European Insurance Report 2012, Customers for Life. By interviewing over 15,000 consumers in 14 European markets, they provided the platform for Swiss Re’s team of … Continue reading
Aino Pietikainen and Arun Shrestha have both passed their MRS Certificates with flying colours in the results announced this month. Aino was one of just two candidates to be awarded a distinction in both the Coursework Assignment and the Examination. … Continue reading
Our latest research report for DWP has been published. It forms the first part of an ongoing study which will measure the impact of the pension reforms on pension scheme charges over the next few years, as automatic enrolment is … Continue reading
On Friday the Phoenix Project conducted it’s monthly field trip for our students to the “Ladies Cooperative and Recyling Center” and to “El Chalet” to play football.
Our Battersea offices will be a quieter place after we donated our table football to Portishead House, a St Mungo’s homeless centre in Westbourne Park. Following recent property consolidation there was sadly no room for the table, and as long … Continue reading
The Olympic spirit has stirred up The Phoenix schools here in Nicaragua! On Friday July 27th the students with the best attendance from both schools travelled for a second time to La Quinta, a community on the outskirts of Estelí.
Congratulations to all our staff who took part in the J.P. Morgan Corporate Challenge in Battersea Park, helping to raise funds for London based not-for-profit organisations. A big shout must go to Rob Carr and Charlotte Crichton, our fastest male … Continue reading
I’ve always been a strong proponent of cross fertilisation: What can we learn from those around us? What can we learn from parallel markets, parallel disciplines? As researchers you can’t help but be a bit nosey!
We have a stand (F164) at this year’s Insight Show, part of the Marketing Week Live show at the London Olympia. If you’re a client, a supplier or just having a look, come up and see us for a chat … Continue reading
We’re happy to announce that the Leapfrog research team will be joining us here in London at the end of June. By combining the complementary expertise of our outstanding teams we’ll be even better positioned to deliver creative and robust … Continue reading
Our latest research report for DWP has been published, which examines what transferring a pension pot entails for the providers themselves. The report shows why a customer’s experience in consolidating their pensions can vary greatly, depending on what type of … Continue reading
Convert great ideas into winning propositions that enhance your wider portfolio. Refine new products and concepts so that they complement your existing range, offer new value-add features and fit with your strategic roadmap. Visit our Innovation section to see how … Continue reading
Consumer Focus, in conjunction with the Energy Saving Trust has published their report into consumer experiences of microgeneration systems. Research conducted by RS Consulting showed that most consumers with installed systems have had a positive experience but identifies lessons for future … Continue reading
Great news! At the annual MRS Research Awards dinner last night Paul Cussell won the prestigious ASC Young Technologist of the year. The award is recognition of his groundbreaking work in developing the innovative e-luminate online portal. Congratulations Paul, and … Continue reading
Macmillan have published Improving Access? Report on the implementation of the Cancer Drugs Fund and the development of a value-based pricing system. The stakeholder research underpinning the study was conducted by RS Consulting, and the report has been widely commented … Continue reading
The FSA has published our research report, Progress towards the Professionalism requirements of the Retail Distribution Review. It is the first wave of a 3-year study to estimate the size of the UK’s Retail Investment Adviser population and measure its … Continue reading
Data collection by the public sector, particularly in the NHS, is a source of infinite debate and contention – is enough data collected? Too much data? The right data? By the right people?