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Leapfrog at Marketing Week Live 2013
Leapfrog, our fantastic consumer research agency, will be exhibiting at this year’s Marketing Week Live, Europe’s biggest marketing exhibition. They will be on stand F127 so please stop by and have a chat about how they can help you to … Continue reading
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28/05/13 – “Customers’ customers as a source of competitive advantage”
Martin Wootton of RS recently presented a paper titled “Customers’ customers as a source of competitive advantage” with Canon Europe at the annual Business Intelligence Group (BIG) conference (The Business of Evidence: Strategies for Growth). Martin presented alongside Canon’s Adam Gillbe. You can read … Continue reading
08/05/13 – Work for RS Consulting
We are currently recruiting for two positions, a Project Manager and a qual focussed Project Manager. If you are interested in working for us please visit this page and get in touch.
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01/05/13 – Change at the top at RS Consulting Group
Kate Anderson has been promoted to Joint Managing Director of the RS Consulting Group. She replaces Phil Stubington, who has decided to step back from the role of Joint MD to focus on developing the Group’s strategic relationships with key … Continue reading
15/04/13 – RS Consulting awarded the Fair Data logo
We’re delighted to have been awarded the new Fair Data accreditation, issued by the Market Research Society (MRS). By displaying this logo, our clients and prospective clients can be confident that we adhere to the highest standards of data collection, … Continue reading
08/04/13 – RS at the Gulf Print & Pack conference
Martin Wootton is a keynote presenter today at the Gulf Print & Pack conference in Dubai. Martin will be taking to the floor alongside Canon to discuss the implications of the report we conducted on their behalf, identifying ways in which … Continue reading
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13/03/13 – NHS Change Day
Wednesday was NHS Change day at our Battersea offices, where we all enjoyed making small but significant changes to our working day. We also got a great response from staff signing up as blood and organ donors. Here’s a video … Continue reading
11/03/13 – Nicaragua update
Some great news from our friends at the Phoenix Projects in Nicaragua – “This year, thanks to donations from RS Consulting, we have taken on Mauricio full-time to concentrate on “educación física” structured programs for the children in both La Thompson … Continue reading
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27/2/13 Battersea’s Oscar fundraiser
The 4th Battersea Academy Awards Guessing Game and Team Trivia Competition (BAAGGTTC) was held on Monday lunchtime. Clayton Fussell hosted the event (so much more natural than Seth MacFarlane) at our Battersea HQ and used the opportunity to preview his … Continue reading
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What our clients say about us
We believe we deliver great work and so do our clients, “RS Consulting has been one of the few true partners I’ve had the pleasure to work with in my career.” “They produce excellent, well-developed reports, helping us identify specific … Continue reading
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11/12/12 Lost on the broadband super highway
Consumer Focus have published their report into consumer understanding of information on traffic management presented by broadband providers. The report is based on in depth qual research conducted by RS Consulting at the end of 2011. Read more of the … Continue reading
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Reboot, recharge and retool your routes to market
Channel consultant Susan Heintz defines the critical factors that underpin your go to market system here
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27/11/12 Smart for All – Understanding consumer vulnerability during the experience of smart meter installation
Consumer Focus have published their report into smart meter installations and their impact on vulnerable consumers, based on research conducted by RS Consulting’s Victoria Boelman, Louise Amantani and Charlotte Crichton. Read the full report here
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28/11/12 – Are you being served? Service, accessibility and queues at High Street post offices
Consumer Focus report into the customer experience at UK post offices, based on RS Consulting research, led by Vicky Boelman. The mystery shopping exercise revealed improved accessibility but continuing customer service issues at major post offices, despite significant recent investment. … Continue reading
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Household financial decision making: Qualitative research with couples (research conducted for DWP, November 2012)
Andrew Wood, Kate Downer, Becky Lees and Annalise Toberman A study that forms part of DWP’s ongoing workplace pension reforms research programme. Its purpose was to explore and better understand the way that couples make financial decisions, both in general, … Continue reading
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14/11/2012 – New technologies for giving
With charity income under pressure from shrinking donations, Victoria Boelman of RS Consulting and Sally Panayiotou of Ipsos Mori consider whether mobile and online technologies can help boost fundraising efforts. Read the full article here.
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01/11/12 – Our latest report on behalf of DWP
As reported in The Telegraph, our latest report on behalf of DWP – Household financial decision making: Qualitative research with couples – has been published this week. It sets out to explore and better understand the way that couples make … Continue reading
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30/10/12 – Latest DWP report published
Our latest report on behalf of DWP – Household financial decision making – has been published today. It sets out to ‘explore and better understand the way that couples make financial decisions, both in general, and specifically regarding their retirement’.
Insight: how do you get more bang for your buck? (Marketing Week, October 2012)
With research spend needing to deliver a clear return on investment, forming a partnership that works for the agency and client is critical, says RS Consulting’s Kate Anderson in an article for Marketing Week’s research supplement – Viewpoints here
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23/10/12 – Lifting the lid on self harm
Today marks the launch of Talking Taboos – ‘talking self-harm’. Co-ordinated by Cello Group and in conjunction with YoungMinds, we conducted the research underpinning this report into society’s perceptions of young people who self-harm. See the BBC report here.
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12/10/12 – ‘Customers for Life 2012′, a Swiss Re Insurance report
Our sister company, Consensus Research, is proud to have conducted the primary research underpinning Swiss Re’s European Insurance Report 2012, Customers for Life. By interviewing over 15,000 consumers in 14 European markets, they provided the platform for Swiss Re’s team of … Continue reading
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09/12/12 – MRS Certificate – congrats to Aino and Arun
Aino Pietikainen and Arun Shrestha have both passed their MRS Certificates with flying colours in the results announced this month. Aino was one of just two candidates to be awarded a distinction in both the Coursework Assignment and the Examination. … Continue reading
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24/09/12 – RS report into pension scheme charges published
Our latest research report for DWP has been published. It forms the first part of an ongoing study which will measure the impact of the pension reforms on pension scheme charges over the next few years, as automatic enrolment is … Continue reading
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7/9/12 – Away at Alexis Arguello
On Friday the Phoenix Project conducted it’s monthly field trip for our students to the “Ladies Cooperative and Recyling Center” and to “El Chalet” to play football.
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13/08/12 – Foosball for St Mungo’s
Our Battersea offices will be a quieter place after we donated our table football to Portishead House, a St Mungo’s homeless centre in Westbourne Park. Following recent property consolidation there was sadly no room for the table, and as long … Continue reading
27/7/12 Undefeated at La Quinta
The Olympic spirit has stirred up The Phoenix schools here in Nicaragua! On Friday July 27th the students with the best attendance from both schools travelled for a second time to La Quinta, a community on the outskirts of Estelí.
12/07/12 – J.P. Morgan Corporate Challenge
Congratulations to all our staff who took part in the J.P. Morgan Corporate Challenge in Battersea Park, helping to raise funds for London based not-for-profit organisations. A big shout must go to Rob Carr and Charlotte Crichton, our fastest male … Continue reading
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RS and Leapfrog, defying the laws of mathematics
I’ve always been a strong proponent of cross fertilisation: What can we learn from those around us? What can we learn from parallel markets, parallel disciplines? As researchers you can’t help but be a bit nosey!
27-28 June 2012 – We’re at the Insight Show
We have a stand (F164) at this year’s Insight Show, part of the Marketing Week Live show at the London Olympia. If you’re a client, a supplier or just having a look, come up and see us for a chat … Continue reading
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14/06/12 – Alliance with Leapfrog research to strengthen our offering
We’re happy to announce that the Leapfrog research team will be joining us here in London at the end of June. By combining the complementary expertise of our outstanding teams we’ll be even better positioned to deliver creative and robust … Continue reading
18/04/2012 – Processes and costs of transferring a pension scheme
Our latest research report for DWP has been published, which examines what transferring a pension pot entails for the providers themselves. The report shows why a customer’s experience in consolidating their pensions can vary greatly, depending on what type of … Continue reading
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29/2/12 – Innovation
Convert great ideas into winning propositions that enhance your wider portfolio. Refine new products and concepts so that they complement your existing range, offer new value-add features and fit with your strategic roadmap. Visit our Innovation section to see how … Continue reading
20/12/11 – Keeping FiT – Consumers’ attitudes and experiences of microgeneration
Consumer Focus, in conjunction with the Energy Saving Trust has published their report into consumer experiences of microgeneration systems. Research conducted by RS Consulting showed that most consumers with installed systems have had a positive experience but identifies lessons for future … Continue reading
13/12/11 – MRS Research Award winner
Great news! At the annual MRS Research Awards dinner last night Paul Cussell won the prestigious ASC Young Technologist of the year. The award is recognition of his groundbreaking work in developing the innovative e-luminate online portal. Congratulations Paul, and … Continue reading
8/12/11 – RS conducted Macmillan report published
Macmillan have published Improving Access? Report on the implementation of the Cancer Drugs Fund and the development of a value-based pricing system. The stakeholder research underpinning the study was conducted by RS Consulting, and the report has been widely commented … Continue reading
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6/12/11 – Major report into RDR published by FSA
The FSA has published our research report, Progress towards the Professionalism requirements of the Retail Distribution Review. It is the first wave of a 3-year study to estimate the size of the UK’s Retail Investment Adviser population and measure its … Continue reading
Crunching the numbers
Data collection by the public sector, particularly in the NHS, is a source of infinite debate and contention – is enough data collected? Too much data? The right data? By the right people?
