Welcome to RS Consultingfor market research that gets results
We're an innovative full service market research agency with global capability. We deliver incisive research and offer intelligent advice to a wide range of clients, addressing a multitude of complex business problems.
Please take some time to look at the services we offer to see how we can help you, or just give us a call, we're always happy to talk.
18/04/2012 – Processes and costs of transferring a pension scheme
Our latest research report for DWP has been published, which examines what transferring a pension pot entails for the providers themselves.
The report shows why a customer’s experience in consolidating their pensions can vary greatly, depending on what type of pension they hold.
29/2/12 – Innovation
Convert great ideas into winning propositions that enhance your wider portfolio. Refine new products and concepts so that they complement your existing range, offer new value-add features and fit with your strategic roadmap. Visit our Innovation section to see how we can help.
20/12/11 – Keeping FiT – Consumers’ attitudes and experiences of microgeneration
Consumer Focus, in conjunction with the Energy Saving Trust has published their report into consumer experiences of microgeneration systems. Research conducted by RS Consulting showed that most consumers with installed systems have had a positive experience but identifies lessons for future green energy policy development.
13/12/11 – MRS Research Award winner
Great news! At the annual MRS Research Awards dinner last night Paul Cussell won the prestigious ASC Young Technologist of the year. The award is recognition of his groundbreaking work in developing the innovative e-luminate online portal. Congratulations Paul, and all the team who worked on e-luminate.
8/12/11 – RS conducted Macmillan report published
Macmillan have published Improving Access? Report on the implementation of the Cancer Drugs Fund and the development of a value-based pricing system. The stakeholder research underpinning the study was conducted by RS Consulting, and the report has been widely commented on in medical journals and popular press.
6/12/11 – Major report into RDR published by FSA
The FSA has published our research report, Progress towards the Professionalism requirements of the Retail Distribution Review. It is the first wave of a 3-year study to estimate the size of the UK’s Retail Investment Adviser population and measure its progress towards the Professionalism requirements of the RDR
31/10/11 – Ole Chiriza!
Forget the battle of Stamford Bridge on Saturday, the big footballing story of last week was the match between our boys team, Chiriza, and rivals La Thompson. Despite falling behind our lads eventually emerged as deserved 4-3 victors in this Nicaraguan nailbiter. More on our CSR page.
18/10/11 Match report from Nicaragua
We were delighted to receive a report, hopefully the first of many, from the kids football team in Nicaragua funded by our own fundraising events and donations from our research participants over the past year. You can see photos and link to the match report, and see details of our other promoted charities, on the new CSR page on our website. A massive thank you to everyone who contributed.
29/09/11 – RS & KPMG’s Global Anti-Money Laundering Survey
The results of RS and KPMG’s Global Anti-Money Laundering Survey 2011 have been published. Our interviews with global AML heads in 200 of the world’s top banks revealed how they are facing up to the challenge of money laundering. Read the report
29/07/11: Macmillan Cancer Support Publication
Our report for Macmillan Cancer Support looking at what conversations health and social care professionals currently have with patients about work and cancer, and their learning and development needs and preferences has been published on the National Cancer Survivorship Initiative’s website. Read the full report here
13/07/11 – RS takes to the saddle
Over the last month RS people have pushed their minds and bodies to the limit by undertaking 2 of the most daunting challenges in cycling. In June research director Karin Heath cycled from John O’Groats to Land’s End in just 9 days to raise money for charity. Spurred on by this madness, joint MD Chris Stead defied gravity by pedalling from Bordeaux to the legendary Col Du Tourmalet high in the Pyrenees. Both are recovering well!
27/06 – e-luminate™ – Allowing your customers to shine
e-luminate is our feature rich online portal that helps bring your customers to life, so you can confidently test reaction to your messages, products and service. Now with smartphone access for real time responses on the move, e-luminate brings you closer than ever to your customers.
Read more
16/06: Our 4th government policy study of 2011 has been published by the DWP
The report examines the pension industry’s expected responses to the pension reforms and the Retail Distribution Review. RS interviewed the Head of Pensions at all the UK’s top pension providers and a range of sizes of intermediary.
MRS Social Research Conference
RS’ Vicky Boelman, presented a paper with Macmillan Cancer Support at the MRS Social Research Conference on 26th May. The paper discussed how we helped Macmillan to engage more effectively with its supporters and service users and how the research is being used to drive change and improvement across fundraising and throughout the organisation.
DecisionMap™ – delivering insight into the customer journey
DecisionMap™ is our new solution to help you understand your brand’s performance throughout the buying process
DWP has published our evidence review of smartcard use in local authorities.
Our latest public policy report sets out learnings and good practice as they relate to smartcard scheme implementation, exploring a wide range of issues.
It focuses on how smartcards can be an enabler for older people, and how they may also help with service planning and delivery.
Squeeze – a rapid response check for your campaigns and concepts
Squeeze is our new online qual tool that helps ensure your ideas become success stories
Get closer to your customers
Engage directly with your customers in our co-creation workshops. They give you a first hand understanding of consumers, their perspective and their needs and faster customer oriented results through real time collaboration
Government policy research
The UK government has agreed that all businesses, regardless of size, should offer a company pension scheme, starting from 2012.
Their policy document includes findings from several of our recent DWP research studies, examining the impact of the workplace pension reforms on UK employers, consumers and the pensions industry.
e-luminate
Introducing our respondent portal
e-luminate is an effective online tool that allows clients and researchers to engage and interact with participants beyond the confines of interviews/groups.
Social Research
Our latest report for Consumer Focus has been published.
Our latest report for Consumer Focus investigating the incidence and impacts of self-disconnection among pre-payment meter users has been published. The research included depth interviews with some of society’s most vulnerable consumers.
Are you talking to me? Or, what Justin Bieber has taught me about trade shows
Exhibitions and trade shows are a great idea in principle – bring lots of buyers and suppliers together, talk about the hot topics, meet new people and show off your wares. They’re a great leveller, too – a rare opportunity to compare brands head to head. Read more
A history of the world – in 140 characters
A recent trend on Twitter has been the reliving of historical events as if they were happening in the here and now. A couple of examples include @RealTimeWW2, a ‘live’ account of World War 2, and @TitanicRealTime told from the perspective of a passenger on Titanic’s fateful maiden voyage tweeting as if they had just boarded the ship. Read more
Attack of the killer journalists from hell
When we write research publications for Government clients, the golden rule we operate by is “Assume that any sentence you write can be taken out of context by the Daily Mail and used as a headline”. That way, you can avoid any, er, ‘unintended political consequences’. Read more
Discounting to drive up impulse buying
As researchers we’re often charged with considering different pricing offers and the impact of different discount structures on consumer behaviour. For example is a BOGOF or a half price deal more appealing? Which causes the greatest uptake in sales? Which can switch the customer from A to B? Read more
